god55my Privacy Policy

1. Introduction

god55my ("we", "us", "our", "the Platform") is committed to protecting the personal data of all users ("you", "User", "Member") who access the god55my website and associated services. This Privacy Policy ("Policy") describes in detail the categories of personal information we collect, the purposes for which that information is processed, the conditions under which it may be shared, the security measures we apply, and the rights available to you regarding your personal data.

This Policy should be read alongside the god55my Terms and Conditions and Responsible Gambling Policy, both of which are published on this website. By registering an account or continuing to use the god55my platform, you acknowledge that you have read and understood this Policy.

2. Definitions

The following terms carry the meanings assigned to them below throughout this Policy:

• "Personal Data" — any information that identifies or is capable of identifying a natural person, directly or indirectly, including name, identification number, location data or one or more factors specific to the physical, economic or social identity of that person.
• "Processing" — any operation performed on Personal Data, including collection, recording, organisation, storage, adaptation, retrieval, use, disclosure, transmission, erasure or destruction.
• "Data Controller" — god55my, the entity that determines the purposes and means of processing Personal Data.
• "Data Processor" — a third party that processes Personal Data on behalf of god55my under a data-processing agreement.
• "KYC" — Know Your Customer, the identity and address verification process required before certain account features, including withdrawals, become available.
• "Cookies" — small data files stored on your device by a website to enable or improve functionality, analytics and session management.
• "MYR" / "RM" — Malaysian Ringgit, the principal transaction currency on the god55my platform for Malaysian users.

3. Data We Collect

3.1 Registration and Account Data

When you create a god55my account, we collect identifying information including your full legal name, date of birth, residential address, email address, phone number and chosen username. This information is required to establish your account and deliver the services described in our Terms and Conditions.

3.2 Identity Verification Documents

To comply with our KYC obligations, we may collect copies of a valid Malaysian MyKad, driving licence or passport, a recent utility bill or bank statement issued within the previous three months as proof of address, and a selfie holding the identity document where required. These documents must be submitted only through the secure, HTTPS-protected verification portal on the god55my website.

3.3 Financial and Transaction Data

We record deposit and withdrawal transactions in MYR, including the payment method used (such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, RHB or Hong Leong), the transaction reference, amount and timestamp. god55my does not store full card numbers. Payment processing is handled by third-party providers under their own data-security standards.

3.4 Technical and Usage Data

We automatically collect technical information when you visit the god55my platform, including your IP address, browser type, operating system, device identifiers, referring URL, pages visited, session duration and interaction patterns. This data is used for platform security, fraud detection, performance monitoring and service improvement.

3.5 Communications Data

We retain records of communications you send to god55my support, including live-chat transcripts, support tickets and email correspondence, for the purpose of resolving disputes, improving service quality and meeting applicable record-keeping obligations.

4. Purposes of Processing

god55my processes personal data for the following documented purposes:

• Account management — establishing, maintaining and administering your registered account.
• Identity verification — fulfilling KYC obligations to confirm age (21+ requirement), identity and payment ownership before enabling withdrawal functionality.
• Payment processing — facilitating MYR deposits and withdrawals through supported Malaysian payment methods.
• Fraud prevention and security — detecting, investigating and preventing fraudulent activity, money laundering, account takeover and other harmful conduct.
• Legal and regulatory compliance — meeting applicable reporting, record-keeping and disclosure obligations under relevant international frameworks.
• Responsible gambling — operating deposit-limit tools, self-exclusion registers and player-protection measures.
• Customer support — responding to account enquiries, resolving disputes and improving service quality.
• Platform improvement — analysing usage patterns, identifying technical issues and enhancing the performance of the god55my platform for Malaysian users.
• Marketing communications — sending promotional updates where you have provided explicit consent or where a legitimate interest applies, subject to your right to opt out at any time.

5. Legal Basis for Processing

god55my processes your personal data under one or more of the following recognised legal grounds, depending on the specific processing activity:

• Performance of a contract — processing necessary to deliver the account services described in the god55my Terms and Conditions.
• Legal obligation — processing required to comply with applicable anti-money laundering, age-verification and data-retention requirements.
• Legitimate interests — processing for fraud prevention, platform security, service improvement and account administration where those interests are not overridden by your fundamental rights.
• Consent — where specific data-processing activities, such as direct-marketing communications, rely on your freely given consent. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

6. Data Sharing and Disclosure

6.1 Third-party Service Providers

god55my engages trusted third-party processors to assist with payment processing, identity verification, fraud screening, customer support technology and platform analytics. These processors act under contractual data-processing agreements and are only permitted to process personal data for the specific purpose for which they are engaged.

6.2 Regulatory and Legal Disclosure

god55my may disclose personal data to relevant regulatory bodies, law enforcement agencies, financial intelligence units or courts where required by law, court order or official regulatory direction. Such disclosures are made only to the extent required and are not subject to user consent as a condition.

6.3 No Commercial Sale of Data

god55my does not sell, rent or trade your personal data to unaffiliated third parties for their own commercial or marketing purposes. Where data is shared with marketing partners, it is done under strict data-processing controls and only where a valid legal basis exists.

6.4 Business Transfers

In the event of a merger, acquisition, business sale or restructuring involving god55my, personal data held by the platform may form part of the transferred assets. You will be notified of any such transfer where required by applicable law, and the acquiring entity will be bound by these privacy obligations.

7. Data Retention

god55my retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any legal or regulatory obligation requiring longer retention. The following general retention guidelines apply:

• Account and identity data — retained for the duration of the active account relationship and for a period of at least five years thereafter to meet applicable anti-money laundering record-keeping standards.
• Transaction records — MYR deposit and withdrawal records retained for a minimum of five years from the date of each transaction.
• KYC documents — retained in accordance with applicable verification-record obligations, which commonly require a minimum retention period of five years.
• Support communications — generally retained for three years from the date of the interaction unless a longer period is required for dispute resolution.
• Technical and usage logs — retained for up to twelve months for fraud analysis and security purposes, after which they are anonymised or deleted.

When data is no longer required and no legal obligation requires continued retention, god55my will securely delete or anonymise it in accordance with its internal data-management procedures.

8. Your Rights

As a user of the god55my platform, you hold the following rights with respect to your personal data. Requests to exercise these rights should be submitted through the secure support channel or the website email address listed in Clause 13.

god55my will respond to rights requests within thirty days of receipt, subject to identity verification. Where a request is complex or numerous, the response period may be extended by a further sixty days with appropriate notice. Requests that are manifestly unfounded or excessive may be declined with a written explanation.

9. Security Measures

god55my implements appropriate technical and organisational security measures proportionate to the sensitivity of the personal data it processes. Current measures include:

• HTTPS encryption for all data transmitted between your device and the god55my platform.
• Secure credential storage using industry-accepted hashing techniques; plain-text passwords are never stored.
• Role-based access controls that limit internal access to personal data on a need-to-know basis.
• Monitoring systems to detect anomalous access patterns, unauthorised login attempts and suspicious transaction behaviour.
• Contractual security obligations on all third-party data processors engaged by god55my.

10. Cookies and Tracking Technologies

The god55my platform uses cookies and similar technologies to support essential functionality, session management, fraud detection and platform analytics. The following cookie categories may be in use:

• Strictly necessary cookies — required for the platform to function, including session authentication and security tokens. These cannot be disabled without impairing core functionality.
• Analytics cookies — used to collect aggregated, anonymised data on platform usage to support performance improvements. These do not identify individual users.
• Functional cookies — used to remember user preferences such as language settings and display options.
• Marketing cookies — used where you have consented to receive relevant promotional communications. These may track interaction with god55my content to support campaign measurement.

You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the core god55my account features, but it may affect the quality of certain functionality.

11. Minors

The god55my platform is intended solely for adults aged 21 and above. god55my does not knowingly collect or process personal data from any person under 21 years of age. If it comes to our attention that a minor has provided personal data, that data will be deleted and the associated account closed promptly.

Parents and guardians who believe a minor may have accessed or registered on the god55my platform should contact support immediately through the account channel or the website email listed in Clause 13.

12. Policy Updates

god55my reserves the right to update this Privacy Policy at any time. Where changes are material, reasonable advance notice will be provided through an in-account notification, email alert or prominent website notice before the revised Policy takes effect. Continued use of the platform after the effective date of any revision constitutes acceptance of the updated Policy.

The "Last Reviewed" date displayed at the top of this document indicates when the current version was approved. We encourage you to review this Policy periodically, particularly before submitting new personal data or requesting significant account changes.

13. Contact Us

If you wish to exercise any of the rights described in Clause 8, have a question about how god55my processes your personal data, or want to raise a privacy concern, you may contact us through the 24/7 support channel available within your account. Written enquiries may also be submitted to:

[email protected] (plain text — not a clickable link)

Please include your registered username or account reference, a description of your request and a copy of acceptable identification where an identity check is required. god55my aims to acknowledge privacy requests within five business days and to respond in full within thirty days of confirmed receipt.